Hollywood Burbank Airport

Chauffeurs park their vehicle in a parking area and wait in the vehicle. While waiting, we will track your flight and send a text message to you when you land. The chauffeur will then wait for the passengers to call or text us and say they have collected their luggage and they are at the curb and ready to board. Please note the number on the pillar that you are standing nearest to and give that number to your chauffeur. Please keep our telephone number with you, so you can call when ready to be picked up. Your vehicle will arrive at the curb in about five minutes, but pick up times are longer at times when airport congestion is heavy.

Officers at the curb will not allow any vehicle to wait at the curb for any length of time. If a vehicle arrives at the curb before the passengers do, officers will force the car to go around the airport, potentially causing a short delay to the pickup.

Please note, airport regulations do NOT allow us to do pick ups upstairs on the departure level.

For MEET & GREETS: Chauffeurs park their vehicle in the ramp nearest the terminal, prepare a name sign and walk into the terminal. They exhibit the name sign at the entrance to the baggage claim area or at the carousel for your flight in baggage claim area. After the luggage is collected, generally the guest will walk with the Chauffeur to the car. If the guest would prefer to wait, they may request the chauffeur to return to the car and drive up to pick them up.